Having onboarded 7,000 providers to telehealth in a single day, Providence has the people, processes, and tools to make this important shift to virtual care as simple as possible.
Telehealth Services by the Numbers
Virtual Visits Overall
300,000 virtual visits in April alone
125,000 phone , 185,000 video
COVID At-Home Monitoring
8,476 patients in 5 states
Over 70 sites
Ambulatory Video Visits
11,000+ Providence Providers
180,000 video visits in one month
Acute Care Services
Estimated 38,436 PPE units conserved
Providence rapidly deployed remote patient monitoring to more than 2,800 positive or presumptive COVID-19 patients. Symptomatic, clinically-stable patients are given a thermometer and pulse oximeter to perform self-monitoring.
Behavioral Health Concierge: Providence has launched a Behavioral Health Concierge (BHC) service that offers employees and their dependents virtual same day access to licensed mental health professionals. This model extends to support other health systems or health plans as a covered benefit.
TeleHospitalist expands night coverage for COVID-19 patients supporting the local care teams.
TeleSpecialty enables providers to remotely consult with acute patients.
Express Care Virtual: Patients can access health care providers via their tablet, smartphone, or computer for a variety of conditions within minutes.
TelePrimary & TeleSpecialty Care: We’ve assured patients have continued access to their own primary care providers and specialists via virtual visits.