Telehealth Services

Having onboarded 7,000 providers to telehealth in a single day, Providence has the people, processes, and tools to make this important shift to virtual care as simple as possible.

Telehealth Services by the Numbers

Virtual Visits Overall

300,000 virtual visits in April alone
125,000 phone , 185,000 video

Icon of Telehealth Visit

COVID At-Home Monitoring

8,476 patients in 5 states
Over 70 sites 

Medical Team Icon

Ambulatory Video Visits

11,000+ Providence Providers
180,000 video visits in one month

Icon of doctors on a computer screen

Acute Care Services 

Estimated 38,436 PPE units conserved

at-home-monitoring

At Home Monitoring
Reducing exposure by caring for patients at home.
At Home Monitoring
Reducing exposure by caring for patients at home.

Providence rapidly deployed remote patient monitoring to more than 2,800 positive or presumptive COVID-19 patients. Symptomatic, clinically-stable patients are given a thermometer and pulse oximeter to perform self-monitoring.

Contact Us to Learn More

behavioral health patients

Behavioral Health Services
Caring for caregiver mental health and wellbeing.
Behavioral Health Services
Caring for caregiver mental health and wellbeing.

Behavioral Health Concierge: Providence has launched a Behavioral Health Concierge (BHC) service that offers employees and their dependents virtual same day access to licensed mental health professionals. This model extends to support other health systems or health plans as a covered benefit.

Learn How We Can Help

acute

Acute Care Services
Expanding capacity while limiting exposure.
Acute Care Services
Expanding capacity while limiting exposure.

TeleHospitalist expands night coverage for COVID-19 patients supporting the local care teams.

TeleSpecialty enables providers to remotely consult with acute patients.

Learn How We Can Help

virtual

Ambulatory Virtual Care
Improving access while reducing exposure.
Ambulatory Virtual Care
Improving access while reducing exposure.

Express Care Virtual: Patients can access health care providers via their tablet, smartphone, or computer for a variety of conditions within minutes.

TelePrimary & TeleSpecialty Care: We’ve assured patients have continued access to their own primary care providers and specialists via virtual visits.

Contact Us to Learn More

Telehealth News and Resources

3/29/2022
At MedCity News’ INVEST conference, panelists in a session on patient-centric care talked about the impact of the pandemic.
3/25/2022
For many health systems, embracing virtual care services for patients prior to the pandemic's start proved to be a key factor in their systems' quick adaptation to the changing health care environment
3/9/2022
The pandemic has been a catalyst for an explosion in telehealth and physicians who oversee virtual care at three Catholic health systems say the platform has proven its value across specialties.
8/3/2021
Providence had a problem: maintaining access for its patients and needing to find creative ways to expand hospital and clinician capacity through virtual means.
1/5/2021
Hospital executives are planning for how they can sustain telehealth momentum from the COVID-19 pandemic and build the practice into their future care delivery strategies.
5/6/2020
Find out how Providence is minimizing the exposure of COVID-19 with telehealth visits.
4/1/2020
Hospitals around the world are using both new and established technologies to protect patients, clinicians, and high-risk individuals from being exposed to the new coronavirus.
3/27/2020
Health system executives talk about how they've used telehealth to meet the demands created by the Coronavirus pandemic.
4/9/2020
With relaxed restrictions on telemedicine, thousands of doctors are jumping on board. What to know, where to get help, and how to reassure your patients.
4/14/2020
Dr. Amy Compton Phillips shares her perspective on technology and the COVID-19 response.
4/15/2020
COVID-19 has forced us to change the way we live and it's changed the way some doctors and nurses are providing care.
The service provides quick access to counseling by phone or video connection and has seen its highest volumes since its launch.
Dr. Gregg VandeKieft, palliative care specialist, began seeing clients through televisits for the first time in recent weeks and recounts his experience with the Catholic Health Association.
Providence is offering the telehealth visits as an option to allow patients to remain safely in the comfort of their homes and still see their providers.
Providence launched a telebehavioral health initiative earlier this year to address mental health issues among the organization's employees and their family members.
4/4/2020
Dr. Rod Hochman joined health leaders on the first episode of PSBJ Straight Talk to share stories from the front lines of the coronavirus crisis.
3/30/2020
Dr. Amy Compton-Phillips shares how Providence has rapidly evolved care delivery during the COVID-19 crisis.
In response to the COVID-19 pandemic, many hospitals and health systems are expanding telehealth services. Learn more.
In response to the COVID-19 pandemic, many hospitals and health systems are expanding telehealth services. Find out how mental health care is adapting.