Saint Joseph Medical Center New Visitor Policy

Visitation Guidelines for COVID-19 Management
For Providence Saint Joseph Medical Center
Updated Visitation Policy - Revised July 28, 2022

The California Department of Public Health has provided hospitals with guidelines on visitation.  Effective immediately, each patient may have only TWO VISITORS a day between the hours of 8AM and 8PM.  (The same visitors may leave and return within a single day.  The visitors may change the following day and each day forward). At this time, our waiting rooms are closed.  These guidelines are for non-COVID patient visitation.   Currently, there are no visitors for COVID+ patients unless it falls under the exceptions listed below within the guidelines.

Please remember that the intent is to PROTECT YOUR LOVED ONE and the entire community. 

Visitors MUST be 12 years of age or older (exceptions vetted through a dept supervisor) and meet criteria below:


Important Reminders

  1. All visitors must be screened at the point of entry and be symptom free.
  2. One clergy person from their community of faith does not count toward the 2 visitors a day limit. 
  3. The nurse is ultimately responsible for ensuring that our visitors understand and follow our guidelines for visitation. If the visitors cannot adhere to those guidelines, the visitation can be discontinued.
  4. All visitors must arrive masked and remain masked while in the medical center.
    1. Providence Saint Joseph Medical Center has the right to refuse a visitor if they cannot wear a mask     due to a disability or medical condition.
    2. If there are any concerns, please ask for a supervisor.
  5. All visitors must come directly to the patient room and immediately leave the hospital upon completion of the visit. The only exception is that visitors may use the gift shop and cafeteria, assuming that there is sufficient room to maintain social distancing. 
  6. In some situations, we may allow visitation for a patient who is COVID+ with leader approval.  Some examples include lengthy hospitalization or for purposes of visualization of plan of care decisions with family meeting.   Caregivers to meet the visitors as they arrive on the unit and assist them in donning (and later doffing) Personal Protective Equipment (PPE) and understanding what they need to do to stay safe during their visit. Politely excuse them from the room during any Aerosol-Generating Procedure     (AGP), including the required period of time after such a procedure. They may be excused from the room in the interests of safety or privacy.
  7. If possible, discharge planning requiring the assistance of a support person(s) will take place during normal visiting hours.   Please notify the House Supervisor if an exception is needed. 
  8. The health and safety of our patients, families and staff are our top priority. We continue to evaluate our visitor policy to allow people to safely visit their loved one while receiving care. In compliance with the CA state mandate, comfort care or end of life patients may have only 2 visitors at a time. While we understand that this is a time for families to be together, we cannot safely accommodate large groups within the hospital. Additional visitors must wait outside of the hospital, preferably in their vehicle until their turn to visit their loved one.
  9. ***For L&D and post-partum visitors: Covid vaccination status and testing requirements are only waived for the primary support person; secondary visitor must comply with all requirements. 

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