Saint John's Health Center New Visitor Policy

Update to COVID-19 Visitation Policy
Effective March 25, 2021

We know our visitation policy is difficult on families but is important to ensure the safety of our patients and employees.

The California Department of Public Health updated the visitation guidance for hospitals effective March 23, 2021, which allows for a cautious and gradual lifting of certain restrictions.  Los Angeles County is now at a Tier 2 Substantial (Red) Risk Level which maintains some level of visitation restriction but does allow us to safely get more visitors to the bedside.  Visitors will be allowed with the following limited exceptions:


  • NO VISITORS are allowed for patients with or suspected of having COVID-19, with limited exceptions.
  • Inpatient care units, Intensive Care Unit (ICU), and the Neonatal Intensive Care Unit (NICU): Two visitors at a time between 8AM – 8PM. Visitors must stay inside the patient’s room at all times.
  • Labor & Delivery: Two designated support persons may remain with the mom throughout the hospitalization. In addition, a doula is allowed to be present if prior arrangements have been made with the facility.
  • Surgery and procedural areas (including the ambulatory surgery center- ASC): One visitor in pre-op area.  Visitor must leave the hospital while the patient is in surgery.  Designated visitor will be notified when patient is ready to be discharged. If the patient will be staying in the hospital after surgery, standard visitation policy will apply.


  • Emergency Department: One visitor at a time. If patient is admitted, standard visitation policy will apply.
  • Pre-operative COVID Testing: No visitors
  • Outpatient Diagnostics (Imaging, Cardiology and Laboratory): No visitors, unless necessary for providing support to a patient with a disability.
  • All other areas, one visitor at a time based on space availability.

Minors seeking care in any location: Two parents/guardians at a time throughout the hospitalization.

Visitation Restriction

The facility maintains the right to restrict visitation when individuals are not complying with entrance screening, infection prevention practices including wearing an appropriate mask covering both the nose and mouth, and for any behavior that presents a safety risk to the organization.

Visitors may be asked to limit the number of individuals, the length of visit, and/or asked to stagger their visitation to allow the facility to maintain social distancing requirements especially in areas that may have physical space limitations or multiple patients in the same room.

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