St. Mary Medical Center Visitation Guidelines

Effective Dec. 22, 2021

Amid increasing volumes of COVID-19 patients at Providence St. Mary Medical Center, we have suspended acceptance of patient- and visitor-initiated food and grocery deliveries from Grubhub, DoorDash, Instacart and all other similar services. This decision was made to limit the spread of this highly contagious disease, and with the safety of our patients, their loved ones and our caregivers in mind. We appreciate your cooperation on this matter. Thank you.

General visiting hours 11 a.m. - 8 p.m.

We understand the importance of patients having access to their loved ones while receiving care at Providence St. Mary Medical Center. In accordance with a state order, all visitors must show proof of vaccine and booster status prior to entering the hospital, effective Friday, Jan. 7. Visitors who have not received a COVID-19 booster may show proof of a negative PCR test within two days of their visit, or a negative antigen test within 24 hours.  CLICK HERE to request a digital COVID-19 vaccine record. To find available COVID-19 testing locations close to you, CLICK HERE.


Visitors who are temporarily exempt from the vaccine and testing requirements, but must comply with all infection prevention measures (including masking and social distancing) include:

  • Visitors who are visiting a ­­­patient in critical condition, when death may be imminent.
  • In emergent situations, parent or guardian visitors of pediatric patients, a support person for a labor and delivery patient, and support persons for a patient with physical, intellectual, developmental disability, or cognitive impairment are considered visitors who are visiting a patient in critical condition. For subsequent visits following the emergent situation and as soon as reasonably possible, these visitors must comply with the vaccine verification or applicable testing requirements within 72 hours.


  • One person may visit a patient at a time during visiting hours.
  • Two visitors from the same household may visit a patient at the same time provided social distancing can be accomplished and visitors comply with hospital visitor guidelines. This two-visitor policy is in effect for the following: Pediatric patients; Labor and Delivery patients; surgery patients; patients with physical, intellectual and/or developmental disabilities, patients with cognitive impairments; and end of life situations.
  • For Labor and Delivery patients, a doula may also be present in addition to two visitors from the same household. Labor and Delivery patients must make prior arrangements with the hospital and the doula must comply with hospital PPE and infection control guidelines. NICU visiting hours are 9 a.m. to 5 p.m. and 7 to 9 p.m.
  • Visitors do not need to be designated in advance by the patient; however, each visitor will be screened for fever and COVID-19 symptoms. Each visitor must wear a face covering at all times within the hospital, maintain physical distancing and wear other personal protective equipment (PPE) as appropriate while in the patient's room.
  • Visitor movement in the hospital will be limited to the patient’s room. For example, visitors should not walk around in hallways and must go directly to and from the patient's room. The cafeteria is open to visitors to purchase food, however, dining areas are not. Food must be consumed in patient rooms.
  • Visitors are highly encouraged to preform frequent hand hygiene and limit interactions with others in the facility. 
  • The front hospital lobby is now open. Please abide by proper social distancing practices and maintain six feet of distance between yourself and others. If social distancing cannot be maintained, visitors will be asked to wait outside.
  • Food, flowers and patient belongings are allowed to be brought inside the hospital, with the exception of ICU. 
  • Visitors are NOT allowed for patients with or suspected of having COVID-19. In certain circumstances, visitors will be allowed on a compassionate exception.

We are pleased that our patients can now have loved ones visit them in the hospital. For everyone’s safety, please follow the guidelines above.

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