New Visitor Policy Information for Providence St. Joseph Hospital

Temporary Visitation Guidelines

Effective Jan. 17, 2022

Our priority is to protect the health and safety of all patients, visitors and caregivers who enter our facilities. To provide a safe environment and to prevent the risk of spreading COVID-19, Providence St. Joseph Hospital is implementing a temporary visitation policy in compliance with state and the California Department of Public Health (CDPH) mandates and requirements.

General guidelines for our hospital

  • Visitors must show proof of full COVID-19 vaccination or provide documentation of a negative SARS-CoV-2 test within the last 24 hours. 
  • All patients and visitors will be screened prior to entering the hospital/medical office buildings.
  • All visitors must be 18 years or older and must be free of fever and cold/flu-like symptoms.
  • Visitors are required to wear a mask at all times. Visitors will be issued one mask warning. Any further violations will result in termination of visitation for that day.
  • Please maintain physical distancing of 6 feet throughout the entire organization.
  • General inpatient units: Visitation is reduced to one entry per visitor per day per patient. In-patient visitation hours are 10 am–7 pm.
  • Critical care units: Visitation hours are 10 am–6 pm (please see exemptions below).
  • Emergency Care Center: One support person per patient, must remain the same person throughout the patient’s visit.
  • Mother-Baby Unit/Labor & Delivery: One designated support person who is allowed in-and-out privileges; may also have the support of a doula.

Visitors who are temporarily exempt from the vaccine and testing requirements, but must comply with all infection prevention measures (including masking and physical distancing) include:

  • Visitors who are visiting a patient in critical condition when death may be imminent.
  • In emergent situations, parent or guardian visitors of pediatric patients, a support person for a labor and delivery patient, and support persons for a patient with physical, intellectual, developmental disability, or cognitive impairment are considered visitors who are visiting a patient in critical condition. For subsequent visits following the emergent situation and as soon as reasonably possible, these visitors must comply with the vaccine verification or applicable testing requirements within 72 hours.

Outpatient Services & The Center for Cancer Prevention and Treatment

  • All patients and support persons will be screened prior to entering medical office buildings.
  • All support persons must be 18 years or older and must be free of fever and cold/flu-like symptoms.
  • Patients and support persons are required to wear masks at all times and maintain physical distancing of 6 feet throughout the entire organization.
  • One support person, as designated by the patient, is permitted; for special exceptions, please consult nurse.

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