How an AI assistant is advancing eHR documentation, reducing burnout

As health care workers across the country are feeling the impact of COVID-19 and clinician burnout is becoming widespread, Providence is stepping up to reduce burnout as much as possible. 

“EHR documentation is probably the single greatest burnout issue for our clinicians,” BJ Moore, CIO and executive vice president of Providence, said in an interview with EHRIntelligence. “We've done everything, including hire scribes to help with that process. It's something doctors just worked through and that, unfortunately, adds to their burnout.”

Providence partnered with Nuance Communications to expand its current speech to text solution to boost patient and caregiver experience. This solution aims to enable clinicians to focus on the patient and spend less time on administrative tasks that contribute to frustration and clinician burnout.

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