Southwest Washington

A Message to our Community 

Aug. 10, 2021 - Providence rolling back visitation at hospitals and clinics in Southwest Washington

At Providence SW hospitals and clinics, our patient care philosophy depends greatly on engaging families to be part of the healing process. However, patient and caregiver safety are our top priority. And we depend on our healthy caregiver workforce to care for all who come through our door. Because of this circumstance we are making a change to our current visitation policy.

Due to the outbreak of COVID-19, specifically the Delta variant, we must take extra steps to protect our patients, staff, visitors, and the community. As of Aug. 11, we are rolling back our visitor policy. Thus, in order to keep our patients and caregivers safe, until further notice, we have implemented a No-Visitors policy. The decision to restrict visitors was difficult and made only after careful consideration.

We recognize there are times when having a person familiar with the patient is important. In these cases, an Essential Support Person may be allowed based on the exceptions listed below. Please note in all cases, the Essential Support Person will only be allowed into the hospital if they screen negative for COVID-19 symptoms. The Essential Support Person will remain the same throughout the patient’s stay. Additionally, children under the age of 18 will not be allowed unless they are the patient being seen.

An Essential Support Person may be permitted to accompany patients if their presence is necessary for the overall care experience of the patient by assisting with communication and providing critical support to the patient. Such situations include:

  • Patients who are at the end-of-life (expected to pass away within 12-24 hours) may have two essential support people.
  • Patients who have altered mental status or developmental delays may have one essential support person to ensure the patient’s safety.
  • Pediatrics (under age 18): Two ESP (parents/guardians) will be allowed to visit.
  • Critical Care (CVICU and NTICU): Patients may request two Essential Support Person(s) (ESP) to visit during his/her stay while in Critical Care. Only one visitor at a time. Visitation will be limited to the hours of 10 a.m.-noon and 4-6 p.m. Provide the patient’s nurse with the names of these individuals so we can coordinate entry with the greeters at the front entrance. If the visitors intend to trade out during the 2-hour visitation window, one visitor must wait outside the facility for the other individual to leave. He/she may then enter the facility.
  • Once a patient is transferred from Critical Care to Inpatient status, they are subject to the no-visitation policy
  • Obstetric patients may have one partner and one birth support person (doula) to accompany them. The partner may stay the entire time. The doula must leave once the patient leaves the labor room.
  • Special Care Nursery patients may have two parents/guardians. No siblings allowed.
  • Emergency Department patients may have one essential support person to ensure the patient’s safety.

The Essential Support Person must be masked at all times and stay in the patient’s room the entire visit, leaving only to go to the cafeteria as needed for food.

Avoid congestion when exiting: To maintain safety and avoid congestion, please follow Screener direction about where to exit the building.

We appreciate your understanding during these challenging times. Our goal is to protect you, your loved ones, and our staff.


Patient Belongings

With limited visitation, we ensure the safety of the belongings of our patients. Please note, only the following are allowed:

  • Discharge clothes
  • Electronics for communication such as a phone, charger, or tablet/pad/laptop
  • Items specifically requested by a nurse (such as hearing aids, glasses, contacts, dentures)
  • Flower deliveries -- NO LILLIES OR LATEX BALLOONS
  • Medications (MUST be approved and picked up by nurse)

Patients in delivery going to the Family Birth Center are allowed to bring in additional items (i.e. baby clothes, birthing equipment, car seat, etc.).


Hospital masking update:

Providence is continuing to adhere to the state’s requirement that face coverings be worn by
all individuals while in our hospitals and clinics.

On May 13, the Centers for Disease Prevention and Control and Governor Jay Inslee announced that people who are fully vaccinated against COVID-19 no longer need to wear face coverings or physically distance — whether indoors or outdoors in most circumstances. Governor Inslee also noted that businesses can still require employees and customers to wear face coverings regardless of their vaccination status.

Although face coverings are no longer required in most places in the state for people who are fully vaccinated, state exceptions include schools, hospitals, long-term care homes, medical offices, jails and prisons, and homeless shelters. In addition, a federal order requiring masks on public transportation remains in effect.

A person is considered fully vaccinated two weeks after receiving a second dose of the Pfizer/BioNTech or Moderna vaccines, or two weeks after the Johnson & Johnson/Janssen vaccine.


Patients and members of the community who wish to contact Providence SW facilities with the assistance of a qualified interpreter free of cost may dial 833-640-1418.

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