NorCal: Things to know

In order to protect the health of our communities, and as a safety precaution to prevent the risk of spreading COVID-19, we have instituted visitor restrictions in accordance with recommendations from The Center for Disease Control and Prevention (CDC) and the Governor of California. In addition, some hospital access points will be consolidated on our campus.

We understand the importance of patients having access to their loved ones while receiving care at our hospital. At this time, we ask patients and their families to consider communication through phone and video chat as their primary means of communication. If an in-person visit is necessary, the following restrictions will apply:

Outpatient clinics: Patients being seen in an outpatient clinic or setting may be accompanied by no more than one adult support person.

Inpatient units: To limit the spread of infectious illnesses, in-person visits will not be allowed. We know the value visitors bring to our patients. At this time, we encourage patients and their families to communicate through phone and video chat. Exceptions may be made on a case-by-case basis for the following:

  • Children admitted to the hospital
  • Maternity units
  • Breastfeeding moms of NICU patients and one additional parent at discharge visit only
  • Patients receiving end-of-life/palliative care

For these very limited exceptions, one visitor per patient will be allowed and must be 18 years or older and be immediate family (or powers of attorney, guardians, or patient representative) and they will be asked to return home if they exhibit cold or flu-like symptoms, or have a fever.

We continue to monitor the risk of COVID-19 closely and will make adjustments to visitor restrictions, as necessary. We appreciate your help in keeping our patients and employees safe.

Temperature Checks at Our Hospitals

All caregivers, providers, patients and vendors are required to have their temperature taken with an external thermometer upon entering the hospital. While inconvenient, it is an important part of our efforts to help keep caregivers and providers healthy so we can continue to care for our patients and community. We ask for your patience and understanding during this unprecedented time.

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